Wednesday, September 23, 2020
9:13 pm
This morning Suzanne and I went to Kayesville to look at some teller equipment we are considering for our new Springville branch. The teller cash recyclers are amazing. Unfortunately we didn't see them interface with our software system, but it was still worth the time. We also visited two other credit union branches on our way back to Provo to get ideas. I think we came up with some possibilities that we can incorporate in our new branch.
This afternoon was frustrating. I got sucked into a couple different loans because members didn't like the answers my loan officers gave, and they hoped I would give them a different response. I made it a point to try to reinforce the info or decisions my loan officers made and re-explain the answer to them. But it took way too much of my time.
Thursday, September 24, 2020
9:39 pm
Well last night's entry didn't really conclude, I just stopped writing. I don't remember what pulled me away from finishing this entry. Maybe my battery died. Anyway…
Last night I went to the Self-Reliance class again. We start by reporting on how well we kept our commitments from the week before. I did very badly. There were four different things we committed to do, but I only remembered one of them, and I only remembered to do that one thing one time. Not very impressive. I'm doing better this week. (Of course, the commitments this week are things I am already doing – intentionally keeping the Sabbath day holy and taking the sacrament, reading from the BoM daily. Piece of cake! 😊)
Today was a super productive day at work. I had a couple of meetings that were good and I compiled everything for our upcoming State exam that can be done before the end of the month. It took a while, but I am really happy with the completeness of what is ready. Next Wednesday is the last day of September, and my goal is to close the GL on Friday so we can do the Call Report the following week.
One of the meetings I had today was with a guy named Dennis McIntee. He's a business consultant/coach from South Carolina that I met a couple years ago at an Association conference. One thing I have always liked about him is that he subtly shares his love for Jesus in his presentations. While discussing traits of great leaders, I remember him saying something like, "You don't need a title to be a leader. The greatest leader ever was a simple fisherman…" As we talked about my objectives and what we need, I think he understood where we are coming from. I will be interested to see if we are able to work together.
Spencer had his first soccer playoff game tonight. Their team played in spurts of great energy and teamwork, followed by half-hearted jogging around the field. Fortunately the other team did the same, and Spencer's team came away with the win 3-2. Spencer scored the third goal and had a few nice stops when he was goalie. He also got totally lucky when he got burned coming out for a stop, leaving the goal completely unprotected. I felt bad for the other player – he got so excited for a wide open shot that he totally missed.
Dinner tonight was pancakes with strawberries and whipped cream.
Thankful: I am thankful for getting lots done. I wish I could manufacture more of those!
Ministering: Yesterday Suzanne and I stopped at a couple credit unions to get a feel for their branch layouts. Seth and Kelsey were the manager and assistant manager at a branch of Cyprus Credit Union, and we were both really impressed by their approach and skills. I sent an email to Cyprus's CEO Todd Adamson; he and I serve on the Association Board together and I know him pretty well. I let him know how impressed we were with his employees and praised them. CEO's love to receive that type of feedback, and it never hurts the employees either!
More later…
Each of our boys has worn this outfit. Brian was the first (I know of) to wear it 38 years ago.









